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Returns & Exchanges
At Litehouse, we want you to be completely satisfied with your home essentials. If you are not happy with your purchase, you may return or exchange eligible items within 30 days of delivery.
1
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return.
2
Prepare Your Package
Place the items in their original packaging, ensuring all tags and components are included to qualify for a full refund.
3
Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return box.
4
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy until your refund is processed.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing